Terms & Conditions

FAQ's

Is the system secure?
No, the system is not secure, your details are only run through our servers though and do not go elsewhere. If the online ordering system is used enough to warrant investing in a secure server, we will do so, we just have to trial the system first. The system is basically as secure as normal e-mail.

Will my details be passed on to anyone else?
No, your details are safe with us. We will only use your details to validate who is ordering prescriptions, or to get in contact with you if there is a problem with the order.

How does it work?
The system is simple. You input your details into the form, the details are then sent to an e-mail inbox set up specifically for updating medical details and we will then physically update your records for you.

TERMS & CONDITIONS

You, the Patient understands that this feature of the website is used at your own risk. Grosvenor Road Surgery cannot accept liability for any failed requests. If you decide to request prescriptions or use any other service that may arise on this website, you will have to enter information about yourself that will be sent to us across the internet. This information will not be encrypted and is as safe as normal e-mail. We cannot guarantee that this information will not be seen by others.